Shipping Details
Order Confirmation
After completing your order on our website, we may contact you via phone or WhatsApp to confirm your order. Please note that if we are unable to reach you using the provided phone number, your order will not be dispatched.
Domestic Shipping
Once your order is confirmed, it is usually dispatched within 2-3 days (excluding Sundays and public holidays). Delivery typically takes 4-5 working days after dispatch within Pakistan. Delivery to remote areas may take longer.
If any item in your order is out of stock or does not meet our quality standards, it will be removed from your order, and the remaining items will be dispatched.
Our courier delivery rider may call you upon delivery. Therefore, please keep your phone switched on and answer calls from unidentified numbers.
For cash on delivery payments, please have the exact change ready, as the courier rider may not always carry change.
Shipping Charges: Flat rate of Rs.199
International Shipping
We ship worldwide via DHL/FedEx.
International shipping generally takes 10-15 days (excluding any customs processing time).
International orders are shipped only after full payment in advance.
Currently, international shipping for jewelry is restricted to 2kg per shipment without export documentation.
International shipping rates depend on the package weight. Shipping costs will be calculated after confirming your order. As a general guide, current shipping rates start at a minimum of 45 USD per kg for shipments to the US & Europe.
Thank you for shopping with Ozyle. We strive to provide the best service and appreciate your understanding and cooperation.
FAQ
If you have other burning questions we weren’t able to address here, feel free to email.
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